Sales Training & Development Specialist

About Road

Road is a fast-growing software company active in the dynamic electric driving (EV) market. We deliver the critical infrastructure that the EV charging ecosystem is built on. We do this through a purpose-built software platform supported by our unique expertise and world-class customer service. Road currently serves 20% of the Dutch market and we have firmly set our sights on repeating this success internationally. We exist at the intersection of cleantech and fintech and our mission is to make EV charging effortless for everyone.

About the role

Are you an expert in training and development? Are you ambitious and do you see yourself being part of an international team in a dynamic company? Then this is your chance to join Road as a Training & Development Specialist.

As the Sales Training & Development Specialist you will report to the Director of Sales Operations. The Sales Operations team is part of the Sales department and is responsible for building our world-class sales engine together with the regional sales teams. Road has regional sales teams in the Benelux, Germany, United Kingdom, France, Spain, and Italy. The regional teams have members in the Amsterdam HQ as well as in the designated countries. Your responsibility will be to develop the training program of the full Sales department, including the execution of basic training and train-the-trainer sessions (for sales management).

The scope of the training program is from onboarding to operational excellence and your target group consists of Country managers, Business development managers, Account executives, Customer success managers, and Sales operations specialists. You will be working closely together with Sales management, the Training and Quality Manager (from our Support department), as well as with our HR department and external training agencies when required.

We are looking for a professional with relevant (sales) experience that is proactive, decisive, and hands-on. Someone who can easily connect with colleagues across different teams and is able to communicate convincingly at different levels. In this role, execution is key in order to bring all colleagues within the department to the next level of performance.

Your responsibilities include:

• Developing the yearly training program for roles in the sales department, assuring the desired level of knowledge (internal & external) and skills on our products, services, and sales process

• Execute basic sales training with the various international sales teams

• Train sales management on key knowledge and skill sets to train their teams

• Drive the execution and continuous improvement of our onboarding program and ensure 80-90% of all onboarding participants pass their onboarding exam

• Set up and manage online classroom and/or e-learning training to support remote learning

• Execute (yearly) knowledge and skill-set tests with the sales teams to assess the performance level and identify points of improvement

• Advise all stakeholders within the sales department on the learning needs and learning path of their team members

• Keeping track of developments and innovations in your own field and incorporating them into training courses

In short, a challenging position in a fast-growing and dynamic company that wants to keep doing things the right way. As a Training & Development Specialist, you can make an important contribution to this.

What do we value in our candidates?

• An HBO degree.

• 3+ years experience in sales training and development, or relevant experience

• Proven track record in designing/developing high-quality learning modules in an international dynamic business environment;

• Knowledge of how to improve performance through a coaching culture.

• Strong project management capabilities

• Strategic thinker who can create a vision or concept and operationalize the plan with concrete action;

• Experience working with external vendors/providers;

• Excellent English communication skills both verbal & written (Dutch is a plus);

• Experience in instructional design;

• An effective collaborator who can share the vision and persuade others to join and be part of the journey;

• Entrepreneurial and innovative Mindset.

• Free from the confines of a 9-5 mentality

What do we offer in addition to your salary?

• Personal development opportunities

• A chance to make a difference in a sustainable and self-starting organization

• A young dynamic ambitious team. Besides hard work, we like to have fun with social events and team-building activities

• 8% Pension allowance

• 8% Holiday allowance

• This role is entitled to participate in the company SAR programme at the corresponding level

• We believe you have to recharge too! Which is why you are entitled to our ‘fair use holiday policy’

• A laptop

• Daily lunch and drinks at our own bar;

More about us

We believe in being open-minded and challenging ourselves to continuously strive for the best results. We are transitioning from start-up to scale-up which requires a more structured and process-driven approach to reach the next stage of our growth. As the world scales-up to meet the EV charging demand, we’re ready for this once-in-a-century mobility revolution. Are you ready to help us grow and make EV changing effortless for everyone? Join our team of 135+ colleagues working in our Amsterdam HQ.

Want to know more about our company vision, culture or career growth opportunities? Have a look at our careers site https://careers.road.io/