Platform Product Manager

About Road

Road is a fast-growing software company active in the dynamic electric driving (EV) market. We deliver the critical infrastructure that the EV charging ecosystem is built on. We do this through a purpose-built software platform supported by our unique expertise and world-class customer service. Road currently serves 20% of the Dutch market and we have firmly set our sights on repeating this success internationally. We exist at the intersection of cleantech and fintech and our mission is to make EV charging effortless for everyone.

About the role

We are looking for people to join us at Road who can help us grow and scale our product team and who bring skills and experience to make us better at what we do.  As Platform Product Manager you will work directly with one of our product teams and take responsibility for leading an important range of product activity.

As the Platform Product Manager in our PaaS team, you will play a crucial role in shaping and enhancing our platform's capabilities. You will collaborate with cross-functional teams, including Engineering, UX/UI, and our Sales and Marketing teams to define, develop and deliver robust and scalable PaaS solutions for a range of customers across our EV charging ecosystem.

You will focus on key customer groups, working to identify unmet wants and needs and developing new and improved platform solutions in response.  Our platform currently includes a range of PaaS capabilities, including Energy Management, Dynamic Tariffs, Financial ERP and CRM API connectivity and we are looking for a Product Manager to help grow this list.

We are also looking for the successful Product Manager candidate in this role to help us further develop our platform onboarding and pricing capabilities, working towards a seamless self-service model which makes it even easier for new customers to join our platform.

We are also seeking people who will help shape who we are and how we do what we do.  We want you to bring all of yourself to work, add to our culture and commit (as we all have) to work in line with the core values which bring us together as a team at Road.

Your responsibilities include:

• Own and drive the eMSP product strategy, including subscription models, pricing logic, dynamic tariffs, and backend support systems.

• Partner closely with Engineering, UX/UI, Finance, Marketing, and Customer Support to build seamless, scalable, and intuitive products.

• Lead the end-to-end product lifecycle — from discovery and ideation through to delivery and iteration.

• Conduct user research and market analysis to identify emerging opportunities and keep us ahead of the curve.

• Prioritise features and work with your team to ship high-impact improvements in a fast-paced environment.

• Use data to inform decisions — tracking usage, gathering feedback, and continually optimising for performance and experience.

• Serve as the voice of the customer internally, advocating for drivers and their real-world needs.

• Help shape our product culture and processes as we continue to scale.

Skills and experience we value

At Road, we recognise that a career is a journey and that along the way we see different things and accumulate different experiences.  This diversity can make teams incredibly productive but to do so requires a blend of structure, focus and creativity that is very difficult to get right.

We are currently seeking individuals with a proven track record in End-to-End Product Lifecycle Management, demonstrating experience and expertise in navigating successful product delivery from ideation to launch and beyond. 

Experience and proficiency in designing APIs for seamless integration with third-party systems is crucial, as is the ability to define and track key performance metrics for our PaaS platform.  Also of value are skills and experience in pricing of API products and services as well as building self-serve user registration and sign-up capabilities. 

Our platform security is essential, we are seeking candidates with sufficient understanding of security principles to enable them to implement robust controls across our PaaS infrastructure. Adaptability to changes in technology, industry, and business requirements is a further attribute we value in our team members. 

Domain experience in one or more of the following areas, particularly in a mobility or customer-facing platform context would further strengthen our interest in you as a candidate for this role - CRM, Finance ERP, Pricing, Energy Management, Loyalty, Navigation or Maps.

If you possess strong analytical and problem-solving skills, with the ability to balance technical and business considerations, we invite you to join us on this journey, contributing to a team that embraces diversity and strives for excellence in innovation and product development.

Platform Strategy

• Develop and execute the overall PaaS product strategy aligned with the company's vision and business goals.

• Identify opportunities for innovation and differentiation within the EV charging industry.

Product Development

• Drive the end-to-end product development lifecycle with your PaaS team from ideation to launch.

• Conduct market research, gather user feedback, and stay informed about industry trends to continuously enhance your PaaS product offering.

Feature Development

• Lead the end-to-end product development lifecycle for PaaS features, from concept to launch.

• Work closely with engineering teams to prioritise and deliver high-impact features and improvements.

API Design and Integration

• Define and manage APIs that enable seamless integration with third-party systems and applications.

• Collaborate with external partners and developers to expand the reach and functionality of our PaaS offering.

Data Analytics and Insights

• Utilise data analytics to gain insights into platform usage, performance, and user behaviour.

• Drive data-driven decision-making to optimise features and enhance user experience.

Cross-Functional Collaboration

• Collaborate with Engineering, UX/UI, Sales & Marketing, and Customer Support teams to deliver a seamless and user-friendly platform experience.

• Act as a liaison between technical and non-technical teams, ensuring effective communication and understanding of product requirements.

Compliance and Security

• Implement robust security measures within the PaaS infrastructure to protect data and ensure compliance with industry standards.

• Stay informed about security trends and proactively address potential vulnerabilities

We also value 

• At least 5+ years of relevant work experience

• Excellent spoken and written English language skills, Dutch is a bonus

• People who are driven, engaged, precise, organised and structured

• People who are familiar with scale-up environments

What do we offer in addition to your salary?

Join our mission-driven organization, leading innovation in a dynamic international and ambitious environment. Take ownership, leverage your expertise, and make a meaningful impact while advancing your career.

• 8% Pension allowance paid monthly with the freedom to invest at your discretion;

• This role is entitled to the company's SAR program: you get a claim right linked to the value development of Road because success is best when shared!

• We believe you have to recharge too! This is why you are entitled to our ‘unlimited holiday policy’;

• All the technology and business tools to succeed;

• Daily varied and healthy food options for lunch and of course drinks at our own Road bar;

• Besides working on our mission together, we like to have fun and connect with social events and team-building activities;

• Personal training and development opportunities;

• Referral program;

• Headquarters located in one of the most dynamic and cosmopolitan cities in Europe: Amsterdam;

• Payed travel costs to the office;

• Diverse and creative colleagues from every corner of the world.

Our culture 

At Road, we believe that an open mindset and challenging ourselves are key to achieving the best results. As we continue to grow, we’re working on adding more structure and clearer processes that will help us reach the next phase together. This isn’t just about how we work, but also about how we support each other as people.

Collaboration is one of our core values, and it shows in the way we connect day to day. We share a company-organised lunch every afternoon and regularly host voluntary activities outside of work. These moments help us recharge, get to know each other better, and keep our culture strong. Because in our eyes: a healthy team is the foundation of a healthy company.

Want to know more about our company vision, culture or career growth opportunities? Have a look at our careers site https://careers.road.io/