Business Support Intern

Who is Road?

At Road, we work every day to simplify EV charging. We do this with our platform, which is connected to over 90,000 charging points. Our software is used by companies of all sizes, and we collaborate with manufacturers and installers to provide an outstanding electric driving experience to more and more people.

Currently, we serve 20% of the Dutch market, and we are determined to continue this success internationally. Road operates at the intersection of cleantech and fintech, with one clear mission: to make EV charging transactions effortless for everyone.

What is the Role About?

As a Business Support Intern, you will play a pivotal role in enabling the success of our commercial teams by helping ensure that both our Sales and Support representatives can focus on what they do best: serving customers and driving growth. You will contribute by streamlining processes, centralizing knowledge, and supporting operational excellence. Your focus will be on building a strong operational foundation, which includes documenting and optimizing processes, making key information easily accessible, and assisting colleagues during complex projects such as migrations. A key initiative in this role is updating internal manuals, which serve as a single source of truth for all commercial team members. You will work closely with our Business Support Manager and Project Manager.

What are Your Responsibilities?

• Gathering insights from internal teams to document current sales processes and best practices.

• Reviewing internal handbooks.

• Updating internal technical manuals.

• Mapping and describing internal processes in our knowledge management system (Confluence).

• Analyzing and optimizing sales and support workflows to improve clarity and efficiency.

• Assisting in developing an internal training program for the Sales, Success and Support team, based on the handbook and process insights.

• Supporting ad hoc requests and projects from Sales, Success and Support teams that require operational input.

• Helping with creating and releasing online training materials.

What Makes You a Great Fit?

• You are currently pursuing a Bachelor’s degree in Business Administration, Marketing, Economics or a related field. Please note you will have to be enrolled for the full duration of the internship.

• You have excellent communication skills in both Dutch and English.

• You are enthusiastic, eager to learn, and have a proactive attitude.

• Experience with mapping and optimizing processes is a strong advantage.

• You work in a structured, detail-oriented and accurate manner.

• You are available for 32 to 40 hours per week starting from September or October 2025. 

What Do We Offer?

• Monthly Allowance: Includes a monthly allowance of €500.

• Engaging Work Environment: Join a young, dynamic, and ambitious team where hard work is balanced with social events and team-building activities.

• Professional Growth: Gain hands-on experience with real-world tools and methodologies that directly support your long-term career growth.

• Meaningful Impact: Contribute to a sustainable, self-starting company, making a difference across all areas of the business.

• Innovative Culture: Work in a collaborative environment that values creativity and innovation.

• Daily Perks: Fully covered lunch and drinks at our very own Road bar.

Our Culture

At Road, 120 dedicated professionals work together, combining the best of both worlds. On one hand, we have a start-up mindset full of energy and innovation; on the other, we embrace the structure and processes of a scale-up, enabling us to work in a focused and efficient manner.

We believe it’s essential for everyone to be themselves. That’s why we maintain a flat organization with minimal hierarchical layers, where open communication and collaboration are key. We also believe in the growth of every individual: at Road, you have ample opportunities to develop your talents and advance within the company.

Together, we create a culture where innovation, personal development, and an open working environment go hand in hand. This is the driving force behind our success and our shared ambition to shape the future.